Blog
Insights on AWS cloud, DevOps, ServiceNow, software development, and IT strategy from the EFS Networks team.
Cyber Security Audit Checklist for SMBs
A practical cyber security audit checklist for small and mid-size businesses covering access controls, endpoint security, network, data, and incident response.
How We Built HIPAA-Compliant AI with Zero PHI Exposure
How EFS Networks built a clinical AI assistant that makes it structurally impossible for patient data to reach foundation models — and saved $5.7M annually.
Agentic AI for EDI Error Detection: 108x ROI in Manufacturing
How a confidence-gated AI agent automates EDI error correction in manufacturing — 12-second processing, 97.3% accuracy, and 108x return on investment.
Connecting ServiceNow and AWS with MCP: Cross-Platform AI Orchestration
How the Model Context Protocol (MCP) enables intelligent routing between Amazon Bedrock and ServiceNow NowAssist for unified enterprise AI.
Voice AI in Hospitality: Reducing Call Abandonment by 65%
How a conversational voice AI system handles 12,750 calls per day, reducing abandonment from 23% to 8% with sub-2-second response latency.
Self-Service Analytics with GenAI: From 2 Days to 15 Minutes
How natural language to SQL powered by Amazon Bedrock transformed data access — 87.5% time reduction, 2,400% user adoption increase, 6.5x ROI.
EFS Networks Achieves Dual AWS AI Competency
EFS Networks achieves both the AWS Generative AI and Agentic AI competencies — among fewer than 65 partners worldwide with the Agentic AI designation.