Case Studies
Real results from real clients. Explore our case studies to see how EFS Networks has helped businesses transform their technology and operations.
Multi-Tenant SaaS on Serverless Architecture
How EFS DevOps designed and built a multi-tenant SaaS platform on AWS serverless with tenant isolation, per-tenant billing, and auto-scaling.
Natural Language to SQL: Democratizing Enterprise Data with GenAI
GenAI application translating natural language into SQL queries — enabling 200+ non-technical users to self-serve data insights with 94% accuracy and 4.5x ROI on Amazon …
Real-Time Voice AI: From Speech to Action in 3 Seconds
Production voice AI system processing 15,000+ daily calls with sub-3-second response, safety guardrails, and human-in-the-loop escalation — built on Amazon Bedrock, Transcribe, and Connect.
SAM vs HAM in ServiceNow: What's the Difference?
SAM tracks software licenses and compliance. HAM tracks physical devices and lifecycle. Learn the key differences and when to deploy each in ServiceNow.
Self-Service Analytics with GenAI: From 2 Days to 15 Minutes
How natural language to SQL powered by Amazon Bedrock transformed data access — 87.5% time reduction, 2,400% user adoption increase, 6.5x ROI.
ServiceNow ITSM Implementation: A Practical Guide
A practical guide to ServiceNow ITSM implementation covering phases, common pitfalls, success metrics, and how to choose the right implementation partner.
ShelterWiz — Enterprise WordPress Plugin for Animal Shelter Management
EFS Networks built ShelterWiz, an enterprise WordPress plugin for animal shelter management now used by 45+ shelters across the US, England, and Australia on AWS …
The SAM Program That Survived the Audit
How a healthcare provider built an audit-ready SAM program on ServiceNow that saved $2.1M in the first software audit.
Tune.fm — AWS Serverless Transformation
How EFS DevOps migrated Tune.fm from monolithic EC2 to a fully serverless AWS architecture, cutting costs by 70% and improving scalability.
Utilizing AWS API Gateway and FAAS Serverless Tech for Kynectiv Report Generation
How EFS Networks used AWS API Gateway, Lambda, and S3 to offload PDF report generation for Kynectiv, reducing server load with serverless architecture.